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        <h1>Support</h1>
        <p>Professional support for the open source innovation.</p>
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            <h5>Community Support</h5>
            <p><a href="https://forum.primefaces.org/viewforum.php?f=35">Forum</a> and <a href="https://discord.gg/gzKFYnpmCY">Discord</a> are where the community users gather to seek support, post topics and discuss the technology. PrimeTek does not
                guarantee response at forum and discord although they are monitored and maintained by our staff. If you need to secure our response within 1 business day, you may consider PrimeNG PRO support.</p>
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                <h5>PrimeNG PRO Support</h5>
                <p>PrimeNG PRO is a term based commercial support service. With the exclusive services of Pro account,
                    you no longer need to post your questions in the community forum and your issues to community issue tracker.
                With PrimeNG PRO, it's easy to support, tune and add features to PrimeNG as if it were an in-house framework.</p>
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            <a class="action-button" href="mailto:primeng@primetek.com.tr">GET A QUOTE</a>
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    <h5 class="section-header">Included in PRO</h5>
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                    <h6>Access to pro.primefaces.org</h6>
                    <p>PRO means high-touch support. Contact us directly from a private JIRA with unlimited support tickets!
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                    <h6>Response within 1 Business Day</h6>
                    <p>Once you create a case, your request will be routed to our PRO team and they will get in touch within 1 business day.</p>
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                    <h6>Unlimited Number of Cases</h6>
                    <p>Take advantage of the unlimited number of cases. Our PRO team is at your side to solve all the problems you are experiencing. </p>
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                    <h6>Defect patches</h6>
                    <p>We identify, prioritize, fix your defects and provide fix patches.</p>
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                    <h6>Theme Designer</h6>
                    <p><a href="https://www.primefaces.org/designer-ng">Designer</a> is the ultimate tool to create your own PrimeNG experience powered by a SASS based theme engine with 500+ variables and a Visual Designer. </p>
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                    <h6>Premium Template</h6>
                    <p>Choose one premium template of your choice with an extended license.</p>
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                    <h6>PrimeBlocks</h6>
                    <p>An enterprise license for all of the ready to use <a href="https://www.primefaces.org/primeblocks-ng">UI blocks</a> to build spectacular applications in no time.</p>
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                    <h6>Long Term Support</h6>
                    <p>LTS Support ensures stability, premium quality and advanced security for any version.</p>
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                    <h6>Remote Desktop Connection</h6>
                    <p>Direct Access to your issues! Your problems are resolved faster with our instant remote connection.</p>
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                    <h6>Conference Calls</h6>
                    <p>Our PRO Team helps resolve critical issues in conference calls and ensure high-value collaboration with your team.</p>
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                    <h6>High Priority to Your Issues</h6>
                    <p>PRO delivers the premium support and expertise you need. Resources are prioritized for an optimized response to critical issues.</p>
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                    <h6>Notifications About Security Updates</h6>
                    <p>Be the first to be informed about critical security updates.</p>
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    <h5>Enhancement Credits</h5>
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        <p>New feature and enhancement requests are not available in core services and provided via an hour based model instead. When you have a feature request we provide an estimate, if you confirm we deliver your request within an estimated timeframe and deduct the amount of work from your hours. These requests can be;</p>
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                    <h6>New Components</h6>
                    <p>User needs are frequently changing. To meet your needs, we create new components.</p>
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                    <h6>New Functionality to Existing Components</h6>
                    <p>We add and configure new features to existing components to enhance the capabilities of your application.</p>
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                    <h6>Changing the Way a Certain Functionality is Implemented</h6>
                    <p>A problem might have several different solutions. We offer alternative ways for existing implementations.</p>
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                    <h6>Accessibility Improvements</h6>
                    <p>Our team makes accessibility improvements that allow your developers to create more accessible applications.</p>
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                    <h6>Proof of Concept Implementations of a Use Case</h6>
                    <p>Your projects can move forward faster with our effort to create PoC.</p>
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                    <h6>Code Reviews to Offer Best Practices</h6>
                    <p>Our experienced team reviews your entire project and improves your code quality.</p>
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        <p>You can purchase additional hours along with the subscription and also anytime during your subscription period. If your subscription term ends with unused hours, they will be added to your new subscription term in case you extend.</p>
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